Software as a Service (SaaS) solutions are useful in all company departments. However, benefits are even greater when it comes to the customer service area.
This department enjoys five key advantages that SaaS offers over On-Premise software, that is, software that is installed and executed within the company and not remotely in the cloud:
As you can see, SaaS is an excellent option for your staff to attend to specialized customer queries remotely—even from home due to the COVID-19 pandemic—, for which they need nothing more than a device with an Internet connection.
Likewise, chatbots will solve FAQs where and when needed, with minimum resources and time.
If you need advice, Yalo will be happy to help take the conversation to the next level. Are you ready?
Yes, we know, every tech company tells you that security is a top priority for them, and in that regard, we are no different. But we really mean it and we want to share with you how we are enabling end-to-end secure commerce for the messaging era.
But is it secure? That’s one of the main questions users ask themselves when they make an online purchase. Users expect to pay for a product just as easily and securely as they send a message.
Yalo Raises $50 Million in Financing Led by Existing Investor B Capital. Financing Will Support Expansion in Latin America and Southeast Asia; Development of New Conversational Commerce Products.